PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE

By accessing, browsing, or using the www.rallivo.com website (Site) you are agreeing to these terms of use (Terms). If you do not agree with these Terms then do not use the Site. All users (User) are required to actively consent to the following conditions at first log-in or registration.

You may access or browse the Site without registering but in doing so you accept and agree that certain areas of the Site (for example, if you wish to upload, download or access certification information posted on the Site from time to time) will not be available to you unless you register with the Site. You will be asked if you wish to register each time you try to access any part of the Site that requires registration.

You should print a copy of these Terms or save them to your computer for future reference.

These Terms refer to the following additional terms, which also apply to your use of our Site:

  • Our Cookie and Privacy Policy, which sets out the terms on which we process any personal data (if applicable) we collect from you, or that you provide to us. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

We may amend these Terms from time to time as set out in clause 14.

  • INFORMATION ABOUT US
    • We operate the website www.rallivo.com. We are Steel Software Solutions Limited (Provider), a company registered in England and Wales under company number 04050479 and with our registered office at 100 Henshaw Lane, Yeadon, Leeds, LS19 7RZ. Our main trading address is Hollinwood Business Centre, Albert Street, Oldham, OL8 3QL. Our VAT number is [GB 758 4357 91].
    • Contacting the Provider. You may contact us by submitting your enquiry via the "Contact Us" section of the Site or via the "Your Account" link.
  • INTERPRETATION
    • The definitions and rules of interpretation in this clause apply in these Terms:-
      • Data: the documents uploaded by the User or the Provider on the User's behalf for the purpose of using the Site or facilitating the User's use of the Site.
      • Documentation: the document made available to the User by the Provider online via www.rallivo.com or such other web address notified by the Provider to the User from time to time which sets out a description of the Site and the user instructions for the Site.
      • Paid Subscription: the subscription purchased by the User which entitles the User to unrestricted access to the Site and use of the Documentation in accordance with these Terms.
      • Software: the online software application(s) provided by the Provider within the Web Application.
      • Subscription Fee: the annual subscription fee (as notified at the time on the Site) payable in advance by the User to the Provider for the Paid Subscription.
      • Subscription Term: the period of 12 calendar months from payment of the Subscription Fee together with any subsequent renewal periods.
      • Virus: any thing or device (including any software, code, file or programme) which may prevent, impair or otherwise adversely affect the operation of any computer software, hardware or network, any telecommunications service, equipment or network or any other service or device; prevent, impair or otherwise adversely affect access to or the operation of any programme or data, including the reliability of any programme or data (whether by re-arranging, altering or erasing the programme or data in whole or part or otherwise); or adversely affect the user experience, including worms, trojan horses, viruses and other similar things or devices.
      • Web Application: the online monitoring application provided by the Provider to the User under these Terms via www.rallivo.com or any other website notified to the User by the Provider from time to time, as more particularly described in the Documentation including (but not limited to):-
        • the data inputted, content and material (Content) which the Provider allows Users access to or which may be uploaded to the Site (with the exception of Data) through the Software (System).
        • the Content includes but is not limited to business information, graphics, text, logos, trademarks and certifications.
        • the System includes but is not limited to monitoring and tracking, search and retrieval software and documentation and security strings and passwords.
    • A person includes an individual, corporate or unincorporated body (whether or not having separate legal personality) and that person's legal and personal representatives and successors.
    • A reference to a company shall include any company, corporation or other body corporate, wherever and however incorporated or established.
    • Unless the context otherwise requires, words in the singular shall include the plural and in the plural shall include the singular.
    • A reference to a statute or statutory provision is a reference to it as it is in force as at the date of this agreement.
    • A reference to writing or written includes faxes and e-mail.
  • BUSINESS REGISTRATION AND SECURITY
    • As part of the registration process, each User must select a secure subscriber name and a password for its use of the Services and Documentation. The User must keep this information confidential.
    • By registering on the Site, the User warrants that all use contemplated or concluded under these Terms shall be on a business-to-business basis and that any Paid Subscriptions are purchased for business purposes only. As a business customer the User will not benefit from the same statutory protection available to consumers under the Sale of Goods Act 1979 (as amended) and other related consumer legislation.
    • By registering on the Site, the User warrants to provide true, accurate, current and complete information about itself and its business as prompted by the Site's registration process and "Your Account" settings, to maintain and promptly update that information and keep it true, accurate, current and complete at all times.
    • Users are responsible for all usage or activity on their subscription account. Any fraudulent, abusive, or otherwise unlawful activity may be grounds for termination of your subscription account, at the Provider's sole discretion.
    • The Provider is not responsible for any losses arising out of the unauthorised use of the User's subscription account, password or credit card information (even if the User has not knowingly disclosed it to another person) and the User agrees to indemnify and hold the Provider, its partners, subsidiaries, agents, representatives, employees, contractors and licensors, as applicable, harmless for any improper, unauthorised or unlawful use of the User's subscription account, password or credit card details.
  • TYPES OF SUBSCRIPTIONS
    • Users of the Site may be non-paying or paying subscribers. The different payment options and applications offered for the different levels of access to records and other content on our Site is published on the Site and the terms and conditions applying to such subscriptions are incorporated into these Terms.
    • Subject to these Terms, the Provider hereby grants to the User a non-exclusive, non-transferable right to use the Web Application during the Subscription Term (if applicable) solely for the User's internal business operations.
    • Free Subscription:
      • Non-paying Users of the Site may use the monitoring applications accessible on the Web Application but may not upload or register their business' accreditation(s) or certificate(s). Non-paying Users may at any time upgrade their use of the Web Application to a Paid Subscription by logging in via the "Your Account" section of the Site.
    • Paid Subscription:
      • Paying Users have an unrestricted right to use the entire Web Application which will commence on payment (in cleared funds) of the Subscription Fee and will continue for the Subscription Term unless terminated earlier pursuant to these Terms.
      • Paid Subscriptions are continuous. This means that once Users become a paid subscribing user, Users accept that their Paid Subscription will be automatically renewed from one Subscription Term to the next (unless the User requests to cancel their Paid Subscription via the "Your Account" link) at the then applicable rate and the credit/debit card will be charged.
      • Notwithstanding clause 4.4.2, Users will be charged a reduced Subscription Fee upon renewal should they invite a third party User via the "Your Account" link who then subscribes for a Paid Subscription during the User's Subscription Term.
      • Any cancelled Paid Subscriptions shall automatically become free subscriptions with limited usage rights to the Web Application. Users who change to a free subscription will no longer be able to upload certificates to the Site and any existing certificates uploaded to the Site will be marked as "Inactive" and will be inaccessible to all other Users.
    • The rights provided under this clause 4 are granted to the User only, and shall not be considered granted to any subsidiary or holding company of the User.
  • USER OBLIGATIONS

    Each User undertakes that:

    • The User shall not access, store, distribute or transmit any Viruses, or any material during the course of its use of the Site, Content, System and/or Documentation that:
      • is unlawful, harmful, threatening, defamatory, obscene, infringing, harassing or racially or ethnically offensive;
      • facilitates illegal activity;
      • depicts sexually explicit images;
      • promotes unlawful violence;
      • is discriminatory based on race, gender, colour, religious belief, sexual orientation, disability;
      • in a manner that is otherwise illegal or causes damage or injury to any person or property;
      • is designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment
      and the Provider reserves the right, without liability or prejudice to its other rights to the User, to disable the User's access to any material that breaches the provisions of this clause.
    • The User shall not:
      • except as may be allowed by any applicable law which is incapable of exclusion by agreement between the parties:
        • and except to the extent expressly permitted under these Terms, attempt to copy, modify, duplicate, create derivative works from, frame, mirror, republish, download, display, transmit, or distribute all or any portion of the Software and/or Documentation (as applicable) in any form or media or by any means; or
        • attempt to reverse compile, disassemble, reverse engineer or otherwise reduce to human-perceivable form all or any part of the Software; or
      • interfere with or disrupt the Site or servers or networks connected to the Site, or disobey any requirements, procedures, policies or regulations of networks connected to the Site;
      • "deep link" to any portion of the Site;
      • use any robot, spider, other automatic device, or manual process to monitor or copy the Site or the Content or for any other unauthorized purpose;
      • take any action that imposes an unreasonable or disproportionately large load on the Provider's infrastructure;
      • display any of the Site in a frame (or any of the Content via in-line links);
      • access all or any part of the Site, Content, System and Documentation in order to build a product or service which competes with the Site and/or the Documentation; or
      • use the Site, Content, System and/or Documentation to provide services to third parties; or
      • license, sell, rent, lease, transfer, assign, distribute, display, disclose, or otherwise commercially exploit, or otherwise make the Site, Content, System and/or Documentation available to any third party, or
      • attempt to obtain, or assist third parties in obtaining, access to the Site, Content, System and/or Documentation, other than as provided under this clause 5.
    • The User shall use all reasonable endeavours to prevent any unauthorised access to, or use of, the Site, Content, System and/or the Documentation and, in the event of any such unauthorised access or use, promptly notify the Provider.
    • The User shall only include within the "Your Watch List" area those organisations which it currently trades with or has a genuine intention of trading with in the near future.
    • Any card payment information provided by the User (as payment of the Subscription Fee) is with the express permission of the registered cardholder.
    • The User shall immediately report any certifications that they suspect may not be a true and accurate copy of the original as provided by the issuing certificate body, using the facility provided within the "Your Watch List" area.
  • UPLOADING MATERIAL TO OUR SITE
    • Only Users who have a Paid Subscription may upload Data to the Site. Whenever Users make use of a feature that allows it to upload Data to the Site via the "Your Account" link, Users must comply with the content standards set out in these Terms. Users warrant that any such Data does comply with those standards, and Users agree to indemnify the Provider for any breach of that warranty.
    • Prior to uploading any Data to the Site each User warrants and represents to the Provider that each certificate it uploads will at all times:
      • be valid and subsisting; and
      • relate to its business or that of its group companies.
    • All Content included on the Site, unless uploaded by Users, is the property of the Provider, its licensees or other relevant third parties. By continuing to use the Site Users acknowledge that such Content is protected by copyright, trademarks, database rights and other intellectual property rights. Nothing on this Site shall be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark, logo or service mark displayed on the Site without the owner's prior written permission.
    • The Provider will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by Users of the Site.
    • Users that upload Data to the Site hereby grant the Provider and all other Users of the Site a perpetual, worldwide, non-exclusive, royalty-free, transferable licence to display and use the Data in accordance with the Site and Web Application.
  • SITE
    • The Provider:
      • does not warrant that the User's use of the Site or Web Application will be uninterrupted or error-free; or that the Documentation and/or the information obtained by the User through the Site or Web Application will meet the User's requirements; and
      • is not responsible for any delays, delivery failures, or any other loss or damage resulting from the transfer of data over communications networks and facilities, including the internet, and the User acknowledges that the Site or Web Application, may be subject to limitations, delays and other problems inherent in the use of such communications facilities.
  • DATA
    • The User and/or its licensors shall own all right, title and interest in and to all of the Data and shall have sole responsibility for the legality, reliability, integrity, accuracy and quality of the Data.
  • USER'S OBLIGATIONS
    • The User shall:
      • provide the Provider with:
        • all necessary co-operation in relation to these Terms; and
        • all necessary access to such information as may be required by the Provider;
        in order to provide the Site, including but not limited to Data, security access information and configuration services;
      • comply with all applicable laws and regulations with respect to its activities under these Terms.
  • PROPRIETARY RIGHTS
    • The User acknowledges and agrees that the Provider and/or its licensors own all intellectual property rights in the Site and Web Application. Except as expressly stated herein, these Terms do not grant the User any rights to, or in, patents, copyright, database right, trade secrets, trade names, trademarks (whether registered or unregistered), or any other rights or licences in respect of the Site and Web Application.
  • INDEMNITY
    • The User shall defend, indemnify and hold harmless the Provider against claims, actions, proceedings, losses, damages, expenses and costs (including without limitation court costs and reasonable legal fees) arising out of or in connection with the User's use of the Site and Web Application.
  • LIMITATION OF LIABILITY
    • This clause 12 sets out the entire financial liability of the Provider (including any liability for the acts or omissions of its employees, agents and sub-contractors) to the User:
      • arising under or in connection with these Terms;
      • in respect of any use made by the User of the Site, Web Application and Data or any part of them; and
      • in respect of any representation, statement or tortious act or omission (including negligence) arising under or in connection with these Terms.
    • Except as expressly and specifically provided in these Terms:
      • the User assumes sole responsibility for results obtained from the use of the Site, Web Application and/or, Data by the User, and for conclusions drawn from such use. The Provider shall have no liability for any damage caused by errors or omissions in any information, instructions or scripts provided to the Provider by the User or other Paid Subscription users in connection with the Site, or any actions taken by the Provider at the User's direction;
      • all warranties, representations, conditions and all other terms of any kind whatsoever implied by statute or common law are, to the fullest extent permitted by applicable law, excluded from these Terms; and
      • the Site, Web Application and Data are provided to the User on an "as is" basis.
    • Nothing in these Terms excludes the liability of the Provider:
      • for death or personal injury caused by the Provider's negligence; or
      • for fraud or fraudulent misrepresentation.
    • Subject to clause 12.2 and clause 12.3:
      • the Provider shall not be liable whether in tort (including for negligence or breach of statutory duty), contract, misrepresentation, restitution or otherwise for any loss of profits, loss of business, depletion of goodwill and/or similar losses or loss or corruption of data or information, or pure economic loss, or for any special, indirect or consequential loss, costs, damages, charges or expenses however arising under these Terms; and
      • the Provider's total aggregate liability in contract, tort (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise, arising in connection with the performance or contemplated performance of these Terms shall be limited to the total Subscription Fees paid by the User during the 12 months immediately preceding the date on which the claim arose.
    • In no event is the Provider or its officers, directors, shareholders, employees, representatives, parents, subsidiaries, affiliates, agents or licensors liable under or in relation to these Terms for any incidental, indirect, special, economic, consequential, punitive or exemplary loss or damage of any kind or loss of revenue, profits, goodwill, bargain or opportunities or loss or corruption of data or loss of anticipated savings incurred or suffered by the User whether caused by negligence or otherwise or whether or not the Provider is aware or should have been aware of the possibility of such loss or damage. This includes but is not limited to the transmission of any computer viruses or anything else that may interfere with or damage the operation of the User's computer systems, any error, omissions, interruptions or other inaccuracies in the Site, Web Application and/or Data (including without limitation as a result of breach of any warranty or other term of this Terms) and any modification, malfunction, suspension, discontinuance of or interruption to or of the Site and/or Web Application.
  • CANCELLATION
    • If the Provider decides to discontinue use of the Web Application, or if the User breaches these Terms, the Provider may immediately suspend or terminate the Users use of the Web Application.
    • A User may cancel its Paid Subscription at any time via the "Your Account" link, which will terminate any automatic renewal of the Paid Subscription. If Users cancel their Paid Subscription, the Provider will not refund any remaining portion of the annual Subscription Fee or any other charges or taxes paid by the User and the User shall be free to continue using the Web Application until the expiry of its Subscription Term.
    • On termination of the User's registration or use of the Site for any reason:
      • all licences granted under these Terms shall immediately terminate;
      • the User must immediately cease all use of and access to the Site, Web Application and Data;
      • the Provider may destroy or otherwise dispose of any of the Data in its possession;
      • any rights, remedies, obligations or liabilities of the parties that have accrued up to the date of termination, shall not be affected or prejudiced.
  • MODIFICATIONS TO THESE TERMS AND THE SERVICES
    • The Provider may modify these Terms (including any of the terms incorporated by reference herein), the Site or the Web Application at any time in order to take account of changes to user preferences, the Internet economy, applicable laws and industry practices, or other reasons. Changes will be posted on the Site or notified by email, postal mail or otherwise. With respect to any changes to the Terms that involve material adverse changes, such as deteriorated entitlements or higher costs, the Provider will offer Paid Subscription holders an opportunity to opt out of such changes and cancel their Paid Subscription (subject to a pro-rated refund of prepaid fees), if and as required by law. If Users do not accept these updated Terms or do not wish to be bound by changes following posted notices Users should discontinue use of the Site and Web Application.
  • MISCELLANEOUS
    • These Terms and any disputes arising out of or relating to these Terms, Web Application or the Site (including contract, tort, statutory and other claims) shall, to the extent permitted by law, be governed by and construed in accordance with the laws of England and Wales and subject to jurisdiction of the courts of England and Wales.
    • In the event that any term of these Terms is held to be invalid or unenforceable, the remainder of these Terms shall remain valid and enforceable. The Provider can replace any term which is not valid and enforceable with a term of similar meaning which is valid and enforceable.
    • Any failure by the Provider to enforce any term of these Terms shall not affect its right to require such performance at any subsequent time, nor shall its waiver of any breach by you of any provisions of these Terms be taken to be a waiver of the provision or provisions itself.
    • These Terms do not confer any rights on any person or party (other than the parties to these Terms and, where applicable, their successors and permitted assigns) pursuant to the Contracts (Rights of Third Parties) Act 1999.
    • These Terms, including any terms, conditions and policies expressly referenced herein, shall constitute the complete understanding and agreement between you and us, and shall supersede and cancel any prior or contemporaneous understandings and agreements, except as expressly provided otherwise by the Provider. Except in respect of liability that cannot be limited or excluded under applicable law, you acknowledge that you have not relied on any representation, warranty, condition or undertaking apart from those (if any) expressly set out herein.
    • The Provider may at any time assign, transfer, charge, sub-contract or deal in any other manner with all or any of its rights or obligations under these Terms.